Privacy Policy

This Privacy Policy describes how we collect, use, and protect the personal and non-personal information of visitors and users who access our website and services.

1. Information We Collect

Non-Personal Information

We may use software tools to measure and collect session information, such as:

Page response times
Length of visits to certain pages
Page interaction details
Navigation patterns (how users browse away from a page)
IP addresses (used for location targeting)

Personal Information

When you conduct a transaction through our third-party booking platform (Checkfront), we may collect personal information such as:

Your name
Email address
IP address

This information is collected solely for the purposes described in this policy.

2. Why We Collect Your Information

We collect personal and non-personal information for the following purposes:

To provide and operate our services
To offer customer support and technical assistance
To communicate with users regarding service updates, promotions, and inquiries
To generate aggregated statistical data to improve our services
To comply with applicable regulations

3. How We Communicate With You

We may contact you to:

Respond to inquiries or purchase-related issues
Send updates about our company or services
Collect fees or resolve billing matters
Conduct surveys or request feedback

Communication methods may include:

Email
Telephone

4. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides the tools and infrastructure we use to offer our services. Your data may be stored through Wix.com’s data storage systems and databases. All data is securely stored on servers protected by firewalls and managed by Wix.

5. Third-Party Services

Our booking system is powered by Checkfront, a third-party service provider. Any data shared during booking transactions is subject to Checkfront’s own privacy and data security policies. We recommend reviewing their privacy policy for more information on how your data is handled by their platform.

6. Your Consent

By using our website or submitting personal information through our services, you consent to the terms outlined in this Privacy Policy.

7. Updates to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on our website. If significant changes are made, we will clearly post an update here to keep you informed about:

What data we collect
How we use it
Under what circumstances it may be disclosed

We encourage you to review this page regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us at: Whistler Sailing Association, info@whistlersailing.com.