This Privacy Policy describes how we collect, use, and protect the personal and non-personal information of visitors and users who access our website and services.
1. Information We Collect
Non-Personal Information
We may use software tools to measure and collect session information, such as:
- Page response times
- Length of visits to certain pages
- Page interaction details
- Navigation patterns (how users browse away from a page)
- IP addresses (used for location targeting)
Personal Information
When you conduct a transaction through our third-party booking platform (Checkfront), we may collect personal information such as:
- Your name
- Email address
- IP address
This information is collected solely for the purposes described in this policy.
2. Why We Collect Your Information
We collect personal and non-personal information for the following purposes:
- To provide and operate our services
- To offer customer support and technical assistance
- To communicate with users regarding service updates, promotions, and inquiries
- To generate aggregated statistical data to improve our services
- To comply with applicable regulations
3. How We Communicate With You
We may contact you to:
- Respond to inquiries or purchase-related issues
- Send updates about our company or services
- Collect fees or resolve billing matters
- Conduct surveys or request feedback
Communication methods may include:
- Telephone
4. Data Storage and Security
Our website is built on the WordPress platform. WordPress provides the tools and infrastructure we use to offer our services. Your data may be stored through WordPress’s data storage systems and databases. All data is securely stored on servers protected by firewalls and managed by WordPress.
5. Third-Party Services
Our booking system is powered by Checkfront, a third-party service provider. Any data shared during booking transactions is subject to Checkfront’s own privacy and data security policies. We recommend reviewing their privacy policy for more information on how your data is handled by their platform.
6. Your Consent
By using our website or submitting personal information through our services, you consent to the terms outlined in this Privacy Policy.
7. Updates to This Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on our website. If significant changes are made, we will clearly post an update here to keep you informed about:
- What data we collect
- How we use it
- Under what circumstances it may be disclosed
We encourage you to review this page regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us at: Whistler Sailing Association, info@whistlersailing.com.